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How to make a referral to Changing Lives Service

How to make a referral to Changing Lives Service

We work with children, young people and their families who attend one of our Centres of Excellence, or it's feeder schools.

Before completing a referral please note the following;  

  • We are a short-term service providing support to children and young people who are experiencing mild to moderate mental health issues and their families.  
  • We are not a crisis intervention service. 
  • For primary school aged children, we generally provide parent support in the form of groups and workshops. This is because the evidence suggests that this is more effective than one to one short term interventions for this group of children. 
  • We will be unable to accept referral forms which are not fully completed. 

We are able to offer support to children/young people and families who are struggling with the following issues:

  • Family difficulties - where these are having an adverse effect and the child or young person is showing signs of developing a mental health problem or disorder
  • Emotional and behavioural difficulties (Mild to moderate)
  • Behaviour problems once physical causes have been considered and the behaviour falls outside what might be considered to be within the range of normal behaviour
  • Conduct disorders
  • Anxiety, depression, stress and or other mood difficulties
  • Adjustment reactions (i.e. managing transition, change)
  • Simple phobias
  • Self-harm - where this is mild to moderate
  • Support with bereavement & loss/separation
  • Bullying where this is having a significant impact on emotional wellbeing (direct/indirect/cyber)
  • Anger management difficulties
  • Relationship difficulties
  • Parental need where support in managing and understanding behaviour could be beneficial 

The child or young person:

  • Must go to school at one of our Centre's of Excellence or it's feeder schools.
  • Must be aged 0 to 18 years. (or 0 to 25 years where the young person has Special Educational Needs or Disability or is a care leaver).
  • Would benefit from Early Intervention Support for their mental health or emotional wellbeing.
  • Is not deemed to have a high level of risk of harm to themselves.

 You can download a copy of our referral form for professionals here, or parents/carers or the young person can complete a Self Referral form

 If you need any further information about our service or submitting a referral, please contact our friendly Business Support team via the details below.

  • Email:
  • Tel: Heather (Mon-Fri) 07866 062740
  • Tel: Marissa (Tue-Fri) 07866 062732
  • Tel: Mark (Mon-Wed) 07866 062763