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South Worcestershire Parenting & Community Development

Useful Agencies

Useful Agencies

We have put together a directory of useful agencies that may be able to provide support to you and your family.

This directory is continually being updated and if you can't find what you're looking for, please do not hesitate to contact us at our centres.

 For further information or support in any of these areas, please follow the relevant links.



Safeguarding & Child Protection

If you have reason to believe that a child or young person is at immediate risk from harm contact the Police on 999.

If you have any concerns about a particular child or young person and feel that they may be in need of protection or safeguarding members of the public should contact the Family Front Door on 01905 822666 from Monday to Thursday 8.30am to 5.00pm, Friday 8:30am to 4:30pm.


Child Sexual Exploitation / Grooming

 Pace – Parents against child sexual exploitation

Pace works alongside parents and carers of children who are – or are at risk of being – sexually exploited by perpetrators external to the family.


Tell Someone

Information on the signs and effects of child sexual exploitation and grooming.


Children & Young People’s Health

Starting Well

Incorporates Health Visitors, School Nursing, Breast feeding support, & the reach for wellbeing service.


Health Visitors Advice Line

If your child is under 5 years old and you need advice on issues such as feeding, behaviour or constipation, contact our telephone advisory service on:

0300 123 9551


Mental Health & Wellbeing

For Children;

Build Sound Minds

Actions For Childrens new Campaign launched on #WorldMentalHealthDay2018. We should all talk more about how we’re feeling - not wait until there’s a serious problem. We want to equip parents to help children find ways to manage feelings from an early age.


Childline – 0800 1111

Free private and confidential support for Children and Young people.



National Children’s Mental Health Charity


For Young People;

Young Minds

UK’s leading charity championing the wellbeing and Mental Health of Young People



Free, Safe and anonymous online support for young people. Counselling service also available.


Childline – 0800 1111

Free private and confidential support for Children and Young people.


Other Support for Children & Young people

Mentor Link

Mentor Link is dedicated to supporting vulnerable and distressed children and young people by providing them with a volunteer mentor.



YSS is a charity providing community based support services for children, young people, adults and families who are vulnerable, have complex needs and who face difficult life challenges.


Worcestershire Young Carers

Worcestershire Young Carers aims to support children and young people age 7 to 25 years who help to look after a parent, guardian or sibling within their home, who is ill or has a disability.


 Hope Support Services

Support for young people when a parent or carer has been diagnosed with a life threatening or life limiting illness.



Footsteps is a registered charity providing support for bereaved children, young people and their families in Worcestershire following the death of a parent, sibling or other significant person in their life


Adult Health & Wellbeing 

Antenatal Support

Birth Choices Worcestershire

a non-profit making provider of bump to baby antenatal classes and pregnancy yoga in Worcestershire.


Worcestershire Antenatal

Worcestershire Antenatal is your one-stop shop for all local pregnancy services.


NCT - National Childbirth Trust

Antenatal courses offered through the NCT


Postnatal Support

Breastfeeding Support

Worcestershire Health


Becoming Families Worcestershire

a non-profit making service, developed in response to an unmet need for evidence-based and accessible support for local parents in their journey to becoming families.


Mental Health Support

 Healthy Minds (Worcestershire)

Worcestershire Healthy Minds supports people, aged 16 and over, who are experiencing problems such as stress, anxiety, low mood and depression.


Worcestershire Wellbeing Hub

Worcestershire Wellbeing Hub is an information and signposting service for people over the age of 16 who are experiencing low mood, anxiety or stress, and feel that they would benefit from support from local community providers


CALM – Campaign against Living Miserably

Support service for Men of any age living in the UK low mental health or are in mental health crisis.



Provide advice and support to empower anyone experiencing a mental health problem.


Other Support for Adults

Kinship Carers

Kinship Carers UK is a national not for profit charity. It champions the vital role of Kinship carers when they take on the challenging role of permanently parenting someone else’s child. 


Finance, Benefits & Housing Advice

Benefits Advice

For information on eligibility, calculators, making a claim and appeals


Citizens Advice 

Citizens Advice provides free, confidential and independent advice to help people overcome their problems. 


 Worcestershire County Council

Information on housing options and how to apply for Social Housing


At risk of becoming homeless

Information and guidance if you are at risk of becoming homeless in Worcestershire


St Pauls Hostel

Hostel services and rehabilitation services for the homeless


South Worcestershire Nightstop

Nightstop aims to provide emergency accommodation and mediation for young people aged 16 to 25.


Employment & Learning

 Job Centre Plus

Jobcentre Plus is a government-funded employment agency and social security office that can be found in most cities, whose aim it is to help people of working age find employment in the UK


Worcestershire County Council Supported employment Service

Employment support service offered through Worcestershire county council.


Adult Learning Courses

Adult learning courses provided through Worcester County Council.


Drug & Alcohol Support


Swanswell are a national alcohol and drug charity that helps people change and be happy. Swanswell believe in a society free from problem alcohol and drug use. 


Domestic Abuse

West Mercia Women's Aid

A Non Profit Making service developed to help and support for those who are or have experienced domestic abuse.


Worcestershire County Council

The Worcestershire Domestic and Sexual Abuse website offers help and guidance for Women, Children and Men who are or have experienced domestic or sexual abuse. It also provides information for people who know someone who may be being abused.


DAWN Project

DAWN is a free, confidential and non-judgmental service for women who are experiencing or have experienced domestic abuse


Mens Advice Line

Confidential help and support for men experiencing domestic violence and abuse.


The mankind initiative

Emotional Support and practical advice for men suffering from domestic violence and abuse from their current or former partner (including same-sex partner)



A programme designed to empower young people to make safe, healthy relationship choices who have witnessed, experienced or are at risk of domestic abuse.


LGBT Support


Free information and support on a number of LGBT topics and issues.



Family and individual support for young people and children with gender identity issues.


 Support for those with Additional Needs / SEN / Disabilities


Special educational needs and disabilities information, advice and support service Worcestershire


DIAL Disability Information advice line Worcestershire

  DIAL can help with a number of different things and can help with completing the DLA paperwork, appeals and tribunal if the claims get rejected along with many other things. 



Kaleidoscope is a unique respite scheme for pre-school children in South Worcestershire who have severe special needs


Malvern Special Families

Malvern Special Families are excellent providers of safe stimulating and fun social opportunities for children and young people with disabilities


New Hope

non-profit specialist provision working with families who have children with disabilities and complex health care needs.



Sensory therapy for children and adults with Additional Needs / disabilities.


What makes you different makes you beautiful

What Makes You Different Makes You Beautiful is a special needs support network that provides a support service for families with special needs



ASPIE is a social self-help and motivation group for adults with Asperger’s Syndrome (Aspies). They provide a centre in Worcester where Aspies feel welcome and accepted


Looking for something different, that is not listed here?

Your life your choice Worcestershire is a fantastic website with information on a wide range of issue for children, young people, families and adults. You can find support services as well as information on events and activities in your local area.


Parenting Support

Action for Children are joining the dots for parents with easy to access advice from our under-fives team. We'll also signpost you to local services, and the best parenting apps and websites.